Role Purpose
Demonstrate secretarial and administrative competencies to the highest level. Provide first class administrative support and secretarial service to a number of senior fee earners such as Partners, Counsels and others as assigned.
Main Responsibilities
- Undertake support of local practice group tasks and requirements
- Have a thorough knowledge of specific practice group activities/objectives (e.g., coordinating with tax authorities, courts, due diligence repository)
- Create and manage court bundle/documentation
- Produce and edit documents, including materials from Service Centers, to ensure accuracy
- Client Intake (e.g., AML, engagement letters)
- Support client requirements in a proactive manner by direct contact with the client and their assistant (first contact, resolve basic queries)
- Manage emails and inbox
- Assist with documents and emails filing (into iManage)
- Proactive diary management, call handling and meeting organization
- Maintain contacts in Outlook
- Provide travel management support
- Assist with standard administration duties (e.g., printing, scanning, binding, copying)
- Provide billing support to attorneys and billing team
- Process expense reimbursement and reconcile credit card statement
- Process vendor invoices
- Strategic liaison with E2E services ensuring full utilization and co-ordination of services at all times, reviewing materials as needed before sharing with attorneys
- Navigate Service Now for various tasks including document services
- Support new secretarial staff, acting as buddy and mentor
- Identify and manage skill gaps
- Provide backup to Pooling team as necessary
Personal qualities
These personal qualities represent the shared characteristics of high performers across Baker McKenzie, regardless of job level and location.
Know-how
- Keeps across key developments in all relevant areas and demonstrates the ability to develop substantive authority in the Firm's specialist fields
- Demonstrates the ability to identify the real issue, and to anticipate requirements and potential consequences; distils a range of possibilities by thinking in a considered, prudent manner
- Able to move through a variety of tasks requiring different approaches, knowledge, and expertise, with the agility of mind and capacity for analysis and synthesis
Dedication
- Driven by a strong personal sense of integrity and upholds exemplary quality standards
- Prepares thoroughly, takes responsibility, uses initiative, and is selfreliant to ensure work progresses to the fullest extent possible
- Hardworking and diligent with a keen understanding of client demands
- Demonstrates composure when dealing with difficult situations
Personal Impact
- Creates a positive impression at all times; develops relationships through collaboration and reciprocity
- Negotiates to achieve mutually satisfactory outcomes; shows good judgement on when to stand strong and when to compromise
- Invests in, nurtures, and builds a network of productive relationships
Humanity
- Respectful to others, regardless of their position, and earns the respect of others by being transparent
- Has care and concern for others and a genuine interest in others as people
- Treats delicate or confidential issues with grace and discretion
About Baker McKenzie
Baker McKenzie helps clients overcome the challenges of competing in the global economy. We solve complex legal problems across borders and practice areas. Our unique culture, developed over 65 years, enables our people to understand local markets and navigate multiple jurisdictions, working together as trusted colleagues and friends to instill confidence in our clients. This is an exciting time to join us as we invest in and further develop our Professional & Business Services organization, providing rewarding and challenging career opportunities in all of our world-class business functions.
We are committed to promoting diversity and inclusion for all. Our unique international culture is reflected in the drawing together of a worldwide family of individuals from diverse cultures and backgrounds in all of our offices. We encourage the best people - regardless of race, religion, or belief if any, gender, gender identity, disability, sexual orientation, or age - to fulfil their professional aspirations with us.
